Skills

2. Forward-Thinking Competencies: AI Literacy

My commitment to professional growth includes actively learning and leveraging next-generation productivity tools. I use my AI Literacy to streamline document drafts, enhance creative problem-solving, and research complex topics, positioning me as an adaptive and efficient team member.

3. Core Administrative & Operational Skills

These are the essential, transferable skills proven across all my professional roles—from university administration to high-volume auditing.

Administrative & Data Management

• Office Management: Expertise in daily operations, scheduling, and maintaining a high-functioning environment.

• Data Integrity: Proven track record in auditing records and executing digital migration projects (e.g., microfiche to Jenzabar) to ensure accuracy and preservation.

• Compliance & Auditing: Highly disciplined adherence to protocols in financial (tax prep) and operational (retail) settings.

• Google Workspace: Proficient in Docs, Sheets, and Drive for collaborative and organizational tasks.

Soft Skills & Professional Attributes

• Critical Thinking & Problem-Solving: Demonstrated ability to analyze processes (like transcript turnaround time) and implement effective, measurable solutions.

• Adaptability & Resilience: Successfully transitioned between different industry sectors, maintaining continuous work (Freelance Tax Prep) and adapting to new technology platforms.

• Customer Service Excellence: Focused on achieving positive outcomes and high satisfaction, whether supporting students, retail patrons, or private tax clients.

Ready for the Next Step?

I invite you to view my academic history and contact information.