Experience

Welcome to the evidence section of my portfolio. My experience demonstrates a clear focus on transforming challenging workflows into optimized, reliable systems. Here, you will find detailed accounts of my professional achievements, including the 50% reduction in document processing time I achieved at Mountain State University and the successful implementation of digital inventory systems at Daniel Vineyards. I believe in demonstrating value through actionable results and organized processes.

🏛️ Key Administrative Roles: Process Optimization and Data Integrity

My foundational administrative experience demonstrates a clear ability to transform manual, complex processes into efficient, digital workflows, directly impacting organizational effectiveness and service delivery.

Student Services Coordinator | Mountain State University (Jan 2009 – Dec 2012)

This role was centered on administrative efficiency and managing critical student data. Recognizing that slow processing times negatively affected student progression, I took action to overhaul document management. I streamlined the transcript processing workflow, reducing turnaround time by 50%. This improvement significantly boosted student satisfaction during critical enrollment and transfer periods. Furthermore, to safeguard academic records, I successfully digitized archived transcripts previously stored on microfilm into the university's database, Jenzabar. My efforts ensured the long-term preservation and immediate accessibility of thousands of historical documents, protecting institutional data integrity. I also ensured efficient university operations by collaborating inter-departmentally to input semester schedules for all branches ahead of deadlines.

Administrative Associate | Daniel Vineyards (Nov 2006 – Jan 2009)

At Daniel Vineyards, I leveraged technology to modernize essential business operations and inventory control. I initiated and installed a new digital inventory system utilizing QuickBooks POS and handheld devices, replacing manual tracking methods. This implementation immediately improved inventory accuracy and sales reconciliation. Beyond system management, I provided vital clerical, data entry, and bookkeeping support using Microsoft Office tools, and handled basic IT support. My work extended into marketing, where I managed email marketing campaigns using Constant Contact, and graphic design for promotional materials using MS Publisher, showcasing a versatile administrative skillset essential for small business operations.

💼 Freelance & Consulting: Confidentiality and Client Management

My ongoing work as a Freelance Tax Preparer since 2013 serves as a robust example of my commitment to data integrity, strict confidentiality, and self-managed client relationships. This work highlights core administrative competencies that are transferable to any professional environment.

Freelance Tax Preparer | Self-Employed (Jan 2013 – Present)

For over a decade, I have provided accurate and confidential tax preparation for private clients. This role requires disciplined attention to detail and unwavering compliance with all federal and state tax regulations, skills directly relevant to regulatory and auditing demands in an office setting. By accurately analyzing client financial data and identifying eligible deductions, I consistently deliver financial value, saving clients hundreds of dollars annually in third-party preparation fees. Crucially, I am responsible for the secure digital and physical storage of all sensitive financial documentation, demonstrating a high degree of trust and accountability in managing confidential data year after year. This sustained work proves my ability to manage complex, long-term projects independently and maintain professional relationships built on reliability and trust.

🛒 Operations & Auditing Roles: Precision in High-Volume Environments

My experience in high-volume retail environments demonstrates mastery in inventory management, compliance, and logistics—skills essential for any efficient administrative setting. These roles required an unwavering commitment to operational standards, data accuracy, and process adherence.

Fresh CAP 1 Associate | Walmart (Oct 2014 – Dec 2019)

My primary function in this role was inventory auditing and quality control for the fresh departments. I executed daily stock rotations and comprehensive inventory checks, directly ensuring product availability and pricing integrity. This work required constant vigilance and a disciplined approach to operational compliance, specifically managing products for freshness and expiration protocols to protect consumer safety and minimize loss. My strong commitment to accuracy and teamwork was formally recognized when I was named Associate of the Month (December 2014), highlighting my ability to consistently meet and exceed high-level performance metrics in a demanding, metrics-focused setting.

Produce Associate | Sam’s Club (Sep 2020 – Sep 2021)

As a Produce Associate, I managed high-volume, perishable inventory, directly impacting the club's profitability. My core responsibilities involved applying data-driven inventory rotation strategies to minimize product waste (shrink), thereby protecting the bottom line. This role demanded strict adherence to both food safety protocols and sanitation standards, skills critical for compliance in any regulated field. Furthermore, I collaborated closely with the logistics team, managing the receiving and unloading process to efficiently organize backroom inventory and ensure timely, accurate replenishment of the sales floor.